Privacy, explained clearly.
How DPN handles information sent through this website and quote form.
Information we collect
When you request a quote or contact DPN, you may provide your name, phone number, email address, suburb, property or site details, preferred service, timing and other information you choose to include.
Why we collect it
We use enquiry information to understand the cleaning request, contact you, prepare or discuss a quote, arrange service if you proceed, manage customer communication and keep appropriate business records.
Website and form provider
This website is hosted by Netlify. When you submit the quote form, the information is processed through Netlify’s form service and made available to DPN so we can respond. DPN uses Spacemail for business email and may also use service providers for accounting, payments or business administration. If those providers or information-handling practices materially change, this notice will be updated.
Photos, checklists and access information
If you provide property photos, an agent checklist or access information, please send only what is reasonably needed for the cleaning enquiry or service. Customer property photos are not used publicly without permission.
Marketing
Submitting a quote request does not automatically subscribe you to ongoing marketing. DPN may contact you about the enquiry or service you requested. Separate marketing communication should only be sent where there is an appropriate basis to do so.
Website analytics and advertising
No advertising pixels or third-party analytics are currently used on this website. If that changes, this notice will be updated to explain the tools in use.
Access, correction or privacy questions
If you want to ask what information DPN holds about your enquiry, request a correction, or raise a privacy concern, email hello@dpncleaning.com or use the contact form and write “Privacy request” in the message.
Keeping this notice current
DPN will review this notice as the business, website and service providers change so that it continues to reflect how customer information is actually handled.